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  Public Ticket #1317002
WooCommerce integration
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Comments

  •  1
    Samuel started the conversation

    Hi

    How can we allow Woo Commerce to collect customer details - name, business and address details to create an invoice for cheque and BACS payment options?

    Currently the checkout does not collect a business name and address.

    Is there a setting somewhere that can be turned on for this please?

  •  1,137
    Support replied

    Hi,

    These are related to woocommerce and MEC integrates with it only, you can contact woo team in this regard. Or if you want to change the checkout form, you can look for a plugin in WP resources. 

    Regards

  •  1
    Samuel replied

    Hi Support, 

    When booking via ME Event page, the checkout only shows "Pay for Order" and no option to include billing address (business name/address).

    The Checkout form for WooCommerce does collect Billing details, see attached BillingAddress,jpg. 

    The MEC integration however does not collect any billing information, see MECheckout.jpg.

    We need ME Checkout to collect billing information (company name and address) for WooCommerce invoice. Clients book and pay for tickets but need to claim back from their company.

    BUT when booking via ME Event page, the checkout only shows "Pay for Order" and no option to include billing address.

    Many thanks in advance for your help with this.

    Best wishes,

    Sam

    Attached files:  BillingAddress.jpg
      MECheckout.jpg

  •  3
    PAOLI replied

    Hi,

    Yes i agree with Samuel it really miss to MEC this feauture. When using MEC via Woocommerce integration we needs to have the woocommerce checkout form to fill billing-adress...

    thanks

  •  1,137
    Support replied

    Hi,

    I will forward this to the developer team to check and consider this. 

    Regards

  •  3
    PAOLI replied

    Hi,

    Have you any feedback of the developer team about this feature ?

    thanks

  •  1,137
    Support replied

    Hi Samuel,

    This has been forwarded to the developer team to add this feature to next updates if possible.

    Regards